REQUEST A WEB ACCOUNT



To request a new web account, please complete the information below and click Complete Request. You will be prompted to select the appropriate service address for this account. Your account will then be automatically activated, and you will receive an email containing a new system generated password. To log in and view or pay your utility bill, use your email address as the user ID and the password that is emailed to you. You can change this password after you log in (under the Settings tab at the top).

If you have multiple utility billing accounts that you want to access through this web account, you will request a web account for one of your accounts first. Then “add” your additional utility billing accounts after you log in (under the Settings tab at the top).
The Village of Frankfort will automatically notify you by email in emergency situations, unless you check the "No" box below to opt out.

 Example 000-000-0000
 Your utility account number can be found on your latest utility bill.
 -  -  -   Example: 000-0000-00-00